Enabling Full-Stack Remote Care & Virtual Health in athenahealth

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What are the updates in Version 2?

cliexa now supports Digital Check-in, Remote Intake, Discrete Data Delivery, Telehealth Plug-ins, and Remote Patient Monitoring on the athenahealth More Disruption Please Marketplace!

With the overwhelming demand for clinicians to remotely care for their patients amidst the COVID-19 outbreak, our clinical partners have shared some of the newfound challenges they encounter with at-risk patients. While patients with chronic conditions require treatment and monitoring, they are at a higher risk of severe COVID-19 symptoms and complications. This has translated into a need for remote functionalities to treat and monitor chronic patients over the coming months, without requiring patients to come into the clinic.

After considering their input, the cliexa team prioritized a full-stack, virtual care experience for athenahealth customers. Over the past two months, our team has implemented new features that are now available on our athenahealth MDP Marketplace listing for remote registration, digital check-in, pre-screening, telehealth functionalities, and discrete data integration. This rollout not only addresses the current concerns with COVID but creates a customizable intake process to increase administrative and clinical efficiencies.

What does this mean?

Rather than patients traveling to their local healthcare setting, the entire registration process can now be completed remotely. Whether they are a new or follow-up patient, they will complete all registration information on a smartphone or tablet through our platform. The information provided by the patient discretely populates the appropriate fields and buckets in athenahealth for the medical staff, custom-tailored to the existing workflows. This process removes unnecessary encounters among at-risk patients and medical staff, thus resulting in a safer method to seek and receive medical care.

Check out our listing on the athenahealth MDP Marketplace and reach out to our team if you have any questions or would like to learn more!

Download The “Enabling Remote Care and Virtual Health” PDF


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How is Remote Patient Monitoring Changing the Game?

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how is remote patient monitoring changing the game

Remote patient monitoring is a game changer during the COVID-19 outbreak.

Many questions have been brought up regarding the status of our current healthcare system. How can I get in touch with my physician? How are healthcare clinics handling social distancing and quarantine? Are they still able to meet with me? Do I have any symptoms of Coronavirus? How do I know whether I need to go to a hospital for testing?

Over the last few weeks, our healthcare environment has turned upside down by the emergence of Coronavirus in the United States. Serving patients during this time presents new challenges and has established a “new normal” for clinical workflows.

What exactly is Remote Patient Monitoring (RPM)?

Imagine you are experiencing some symptoms that you’d like your clinician to know about. Maybe you have some preexisting healthcare conditions that make you concerned. Remote patient monitoring allows your clinician to monitor your symptoms and reach out with any changes you should make to your current treatment plan. Most RPM platforms are online or through a mobile application that allow for secure communication with your healthcare provider from the comfort of your home.

cliexa utilizes Remote Patient Monitoring to improve patient care. The platform provides clinically validated assessments with automated disease activity scores, allowing clinicians to tap into wearable devices for real-time data. These wearables provide actionable data that otherwise could go undetected through general patient reported outcomes. This way of closely monitoring patients can lead to an improved patient satisfaction with overall care.

How can Remote Patient Monitoring help during the COVID-19 outbreak?

Remote patient monitoring with cliexa is changing the game in healthcare. Recently, many digital health companies have been working towards telehealth solutions for clinics. With cliexa’s remote patient monitoring, patients do not need to be physically present to onboard. Instead, they can receive care and information from a clinician with a fully remote platform. cliexa addresses the needs of each clinic’s specific Coronavirus response. cliexa enables remote check-in, customized clinical intake, secure transfer of medical history records, and remote patient monitoring. All of these functionalities in the platform seamlessly integrate into the existing EMR system. These functions allow patients to conduct all necessary actions from home on their mobile phones prior to telehealth or in-person visits.

Providers can leverage these services, along with cliexa’s COVID-19 screening, to triage patients with chronic conditions based on their risk level. The cliexa COVID-19 screening capabilities follow the CDC’s guidelines to assess risk factors for patients, including preexisting medical conditions. cliexa allows clinicians to utilize virtual health functionalities including remote monitoring and telemedicine visits.

How does Remote Patient Monitoring differ from Telehealth?

Telehealth allows for physicians to meet with their patients virtually – through video or audio communications. However, telehealth requires that patients have previously gone through an onboarding process with their specific clinic or physician. Many telehealth services still require patients to visit their healthcare provider’s office in-person for onboarding. During this initial office visit, the patient fills out onboarding documentation including waivers and past medical history documents. After all patient information is entered into the clinic’s EMR, only then can the patient enroll in telehealth functionalities.

This is where cliexa’s remote patient monitoring platform differs. Our platform eliminates this step completely. Clinics fully digitize the onboarding process and customize it to their specific clinic needs with cliexa. With remote check-in and customized clinical intake features, patients can enroll with a clinic of their choice and start using telehealth services safely from home. This eliminates the need for an initial in-person visit with a healthcare provider, reducing COVID-19 exposure in hospitals and clinics.

How can I learn more?

During this chaotic time, it’s important to stay informed with what’s happening in our current healthcare system. Using remote patient monitoring in healthcare today is outlined in online articles released almost daily. Participate in webinars to learn more about what digital healthcare companies are doing to help – and review materials like this on your own.

cliexa is determined to do all we can to help healthcare providers overcome challenges and promote better care for patients. To support our healthcare partners through this pandemic, we are waiving all implementation fees until further notice. COVID-19 has distanced us, but with the right tools the show can and must go on.

For more information, check out our brief explainer video or schedule a demo of the cliexa platform with our team here.

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Patient-Reported Outcomes and AI in Pain Management

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Featured image for patient-reported outcomes and AI in Pain Management

Integrated pain management is a specialty that has grown in recent years. Patient-reported outcomes and AI in pain management can provide insights to improve treatment plans. During each visit to a clinician, patients complete assessments to inform their provider about their current conditions. Each of these assessments creates a profile for the patient about their current and ongoing symptoms. Each of these patient-reported outcomes is extremely useful in tracking the success of a treatment plan. Recently, artificial intelligence (AI) has become an integral factor in learning more about these outcomes. AI can be trained to learn how different factors in a patient’s treatment plan affect their outcomes.

With pain management, it is essential to assess each patient’s pain symptoms frequently. By digitally recording responses to patient assessments, these patient-reported outcomes can be tracked more efficiently. To provide more effective treatment plans, pain management providers are using patient-reported outcomes and AI more often.

How does AI in healthcare work?

AI starts with compiling lots of data. In pain management, each time a patient visits their physician, they fill out assessments about their current symptoms and pain levels since their last visit. The provider then takes the information, compiles it, and compares it to each patient’s recent medication and lifestyle changes. In addition to this, the patient may utilize physical therapy or behavioral health resources in their treatment plan. All of these factors come into play when a provider makes decisions about the patient’s ongoing treatment will be. What has worked for them in the past? Are they improving? What else can they try?

This is where AI comes into play. AI and machine learning can take all of these factors and learn what can be an effective treatment plan for each patient. By compiling this data, AI can infer from previous assessments what is more or less likely to work for that patient based on their historical data.

AI recognizes patterns in treatment plans as data becomes available. Using this information can make a well-defined course of action for the healthcare provider. By utilizing these patient-reported outcomes and AI in pain management settings, treatment plans become more successful in pain patients.

Why is Pain Management a focus for AI?

Many different healthcare specialties can use AI with patient-reported outcomes. However, pain management tends to include a myriad of external factors for each patient. Pain management can include patients with medication dependencies, behavioral health diagnoses, and chronic diseases. Because of these factors, it is difficult to accurately weigh each one as a patient treatment plan is formed.

Because the opioid epidemic is a continuing concern for healthcare providers, AI has come into play more heavily. Digital healthcare has become a key player in combating the opioid crisis with remote patient monitoring and risk assessments. Correct dosing for opioid prescriptions is a fine line between addiction and chronic pain in patients. This is why AI has become prevalent in managing opioid use in hospital settings in recent years.

It’s also important to note that pain management is a very iterative an ongoing treatment process, and can differ greatly between patients. For this reason, collecting patient-reported outcomes to derive treatment options has proven to be successful in recent years.

How can I get started using AI in my practice?

cliexa’s pain management platform (cliexa-Ease) incorporates patient assessments and utilizes them to create a comprehensive risk score for each patient. The Symptom Severity Score (FIBR), Dallas Pain Questionnaire (DPS), Medical Outcomes Survey (MOS Core, SF-36), and Pain Disability Index (PDI) are all incorporated into the platform.

As a provider, you can create a risk matrix based on your treatment preferences and utilize this digital tool to streamline patient assessments and risk. Determining risk of a patient is the cornerstone to their treatment plan. Risk assessments assist the healthcare provider to make decisions based on many different factors that can affect a patient’s overall risk. Also, by tracking medication adherence and compliance with each patient will allow providers to better track their symptoms over time. All of these features are included in the cliexa-Ease platform and can help you to better track patient outcomes using remote monitoring and integrated risk assessments.

Learn more about cliexa’s digital platforms.

 

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cliexa CEO Featured in #AskTheCEO Podcast

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cliexa CEO featured in #AskTheCEO podcast

cliexa’s CEO & Founder, Mehmet Kazgan, is featured in the #AskTheCEO Podcast! The #AskTheCEO Podcast host is Avrohom Gottheil, CEO of #AskTheCEO Media.

In this #AskTheCEO episode, Mehmet and Avrohom sit down and discuss the importance of artificial intelligence in healthcare. During the conversation, the two talk about the importance of utilizing innovative technology. This technology is essential in order to stay at the forefront of patient care. As diseases and viruses continue to evolve over time, new healthcare technologies give rise to revolutionary developments. Data collection and AI capabilities are now moving at a pace to evolve and keep up with new diseases and viruses around the world. It is up to the healthcare industry to utilize tools like cliexa in order to compile data and start improving patient outcomes.

cliexa allows for efficient tracking of data, allowing physicians to compile information and make better, more informed decisions on patient treatment plans. This is based on patient outcomes, symptoms, and treatment plans over time. This way, physicians can collect data on what treatments are more effective than others. They can also track patient medication management

Through AI capabilities, cliexa can help to predict optimized treatment plans based on past data collected. Now that cliexa is available on the Azure Marketplace, more physicians and healthcare systems can implement this technology. The Azure Marketplace offers digital platforms to improve healthcare efficiency for users. To learn more about cliexa’s capabilities and how they can benefit patients, physicians, and payors, contact us to schedule a demo here.

 

 

 

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cliexa now Available in Microsoft Azure Marketplace

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The cliexa platform is now available on the Microsoft Azure Marketplace!

Microsoft Azure Marketplace provides applications for a range of purposes, including AI & machine learning, analytics, and blockchain. cliexa’s feature in the Azure Marketplace is an exciting step for our team. This promotion attests to the platform’s credibility and success over the years.

Microsoft Azure allows cliexa to reach the hands of many healthcare professionals and patients that desire better solutions. Many problems currently face the healthcare industry. Issues like physician burnout, patient to provider communication, and rejected reimbursements are all addressed with cliexa. The availability of cliexa on Azure Marketplace helps introduce an innovative solution to healthcare systems across the country.

How Does this Help cliexa and the Healthcare Industry?

Allowing healthcare professionals to search for a desirable digital platform when they are ready to adopt innovative technology is key. Azure Marketplace helps to promote the cliexa platform and make this helpful technology available to more clinicians who need to save time, money, and increase compliance and reimbursements.

Many healthcare clinics have adopted the cliexa platform and seen great success. New Health Services adopted the cliexa platform in 2019 and has seen a significant decrease in costs. They have decreased over 2.5 hours spent each day on intake documentation, billing documents, and information integration into the EMR. Over time, these hours translate into valuable cost savings for users of the cliexa platform.

 

In addition to costs, the cliexa platform integrates patient engagement right into the client’s existing EMR. The various specialty platforms allow for the communication of patient-reported outcomes to allow physicians to better treat patients suffering from chronic illness over time. In summary, the platform provides benefits for physicians, patients, and payors alike.

With the cliexa platform now available on the Microsoft Azure Marketplace, customers can now purchase and deploy the platform and reap the many benefits of utilizing this innovative software. cliexa’s platform can benefit many more healthcare clinicians and, in turn, help create better outcomes for patients.

Learn more about the cliexa platform by visiting our page on the Microsoft Azure Marketplace!

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