Tag Archive for: quality of care

The cliexa platform is now available on the Microsoft Azure Marketplace!

Microsoft Azure Marketplace provides applications for a range of purposes, including AI & machine learning, analytics, and blockchain. cliexa’s feature in the Azure Marketplace is an exciting step for our team. This promotion attests to the platform’s credibility and success over the years.

Microsoft Azure allows cliexa to reach the hands of many healthcare professionals and patients that desire better solutions. Many problems currently face the healthcare industry. Issues like physician burnout, patient to provider communication, and rejected reimbursements are all addressed with cliexa. The availability of cliexa on Azure Marketplace helps introduce an innovative solution to healthcare systems across the country.

How Does this Help cliexa and the Healthcare Industry?

Allowing healthcare professionals to search for a desirable digital platform when they are ready to adopt innovative technology is key. Azure Marketplace helps to promote the cliexa platform and make this helpful technology available to more clinicians who need to save time, money, and increase compliance and reimbursements.

Many healthcare clinics have adopted the cliexa platform and seen great success. New Health Services adopted the cliexa platform in 2019 and has seen a significant decrease in costs. They have decreased over 2.5 hours spent each day on intake documentation, billing documents, and information integration into the EMR. Over time, these hours translate into valuable cost savings for users of the cliexa platform.

 

In addition to costs, the cliexa platform integrates patient engagement right into the client’s existing EMR. The various specialty platforms allow for the communication of patient-reported outcomes to allow physicians to better treat patients suffering from chronic illness over time. In summary, the platform provides benefits for physicians, patients, and payors alike.

With the cliexa platform now available on the Microsoft Azure Marketplace, customers can now purchase and deploy the platform and reap the many benefits of utilizing this innovative software. cliexa’s platform can benefit many more healthcare clinicians and, in turn, help create better outcomes for patients.

Learn more about the cliexa platform by visiting our page on the Microsoft Azure Marketplace!

 

Last week, over 12,000 public health professionals flocked to San Diego for the 75-degree weather, ocean views, and the most significant public health conference in the U.S, the American Public Health Association’s Annual Meeting and Expo. Two large buildings downtown were dedicated to housing deep dive conversations about, among other things, tobacco use, obesity, women’s health, racial inequity in health and the most cutting-edge research in the field. In reflection, I had three takeaways from the conference about the role and use of digital health in public health.

#1. Health technology and its benefits are not largely understood in its application to the public health community.

Many times, throughout the conference I found myself reiterating the value of a health platform for clinical, research or evaluation processes. Many people I spoke to had a genuine interest but weren’t sure how technology could optimize their work. In reality, many public health programs and projects are researched and evaluated using patient-reported data. Imagine digitizing that process so patients can participate through an application on their phone; imagine the impact that would have on response rates and loss-to-follow-up. Imagine the benefits of pushing routine surveys to patient’s phone instead of having to call to do scheduled evaluations. Not to mention the equitable distribution of programs and interventions across diverse populations, rural populations and those who have transportation barriers that technology can help address. In public health we operate in a world of outcomes, without being able to show outcomes we don’t see funding renewals, patient participation fades away, and programs fail. Health technology provides a way for researchers and evaluators to track outcomes in real time.

#2. UX/UI can be a major make-or-break when looking at making a tool that applies to diverse or vulnerable populations.

My first event was a meeting in a small room with other health technology professionals discussing the process that they’ve undergone to get health technology recognized as a section at APHA. In this room, we considered the impacts on research, evaluation, follow up, data visualization and overall patient experience. One of the most impactful conversations that I had was with a social worker who embraced technology as a tool for diverse or vulnerable populations. She emphasized how user interface and user experience can shape program success in diverse and vulnerable populations. She encouraged me to reach out to individuals who interact directly with the specific population when designing products to be used in public health settings. Only if the patient or client is engaged with the tool, can we see the successes or obtain accurate information for physicians, for researchers, or health program evaluators. A crucial point when considering Take Away #1, and the importance of highlighting tangible outcomes over time.

#3. There is “data overload” in public health.

This conference had some of the country’s top experts in health, with rows of poster projects, all with their own calculated data sets backing the findings that they were at APHA to present. Some will likely be published while others will remain in the researcher’s computer with little other exposure. I spoke to individuals who were collecting health data, payor data, and policy data, and all were positioning their data sets in different areas independent of each other despite their overwhelming connectivity. With the rate that new studies are conducted, data changes so quickly so even systematic reviews and meta-analyses become outdated far too quickly. There is an opportunity to leverage technology to collect a real-time outcomes database to ensure the hard work that researchers do to make correlations and identify patterns is not lost in the data black hole. Entities such as the CDC, NIH and WHO do an excellent job of collecting and displaying related data sets for public use, however the time that it takes to gather data often puts the data sets months to years behind the times. There is a significant opportunity for technology to lend to this real-time collection process.

Overall, the themes of APHA for me centered around how much opportunity there is to impact the way public health programs are research, delivered and evaluated through the use of digital health. These conversations were inspiring and exciting but also demonstrated how much we still have to do to fully optimize the work that we do in the public health field.

cliexa is a semifinalist in the AHRQ's Step-Up Challenge

cliexa is a semifinalist in the AHRQ's Step-Up Challenge

cliexa is one of 10 companies out of 50+ advancing to Phase 2 of the Agency for Healthcare Research and Quality (AHRQ)‘s Step-Up App Challenge with the “goal of developing an app that integrates standardized patient-reported outcomes (PRO) data into clinical care and research.”

For Phase 2 of the Step Up App Challenge, cliexa will design, develop, and demo our application using the FHIR technical specifications and PROMIS® resources for patient-reported outcomes with the hope to be selected as one of the three winners, who will get the opportunity to test their product in nine practice settings affiliated with MedStar Health in Washington, DC.

Read the blog announcing the 10 semifinalists from Director of the AHRQ, Gopal Khanna, M.B.A: https://www.ahrq.gov/news/blog/ahrqviews/stepup-challenge-finalists.html

Check out our portfolio of patient-reported outcomes applications: cliexa Mobile

cliexaRA Press Release

cliexa® partners with the Colorado Arthritis Center to identify how screening and monitoring of Rheumatoid Arthritis patients through a customized electronic platform, cliexa-RA, impacts clinical efficiency.

See the full press release from PR.com: https://www.pr.com/press-release/765307

Download the Case Study here: https://www.cliexa.com/cliexa-ra-case-study/

Learn more about cliexa-RA: https://www.cliexa.com/cliexamobile/rheumatoid-arthritis/

Electronic Medical Record (EMR)

At some point in all of our lives, each of us has been a patient. Each of us has faced the benefits, trials, and tribulations of getting care, but very few of us have stood in the shoes of our physician. So, let’s take a look at what it can look like to be a doctor using an EMR system…

First, let’s talk about change. Most of us have undergone frustrating change at work. A change of leadership, new regulations or a new kind of copy paper. But how many of us have undergone a full up-end in our workflow process?

Widespread adoption of the Electronic Medical Record (EMR) system as the new way to organize and store patient data began in 2014 (//bit.ly/2NNghtd), prior to this time processes were largely paper and pen and manually filed.

As of 2015,

This process changed the way medical staff stored and communicated data and while there has been shown to benefit from the shift, the process was long and arduous. Remember that time you had to use Excel for the first time, yeah like that, times 100. Additionally, this change came along with a slew of new regulatory guidelines and reporting rules.

So how has life, post-EMR implementation? One study found that:

  • Physicians spend 49.2% of their time doing paperwork and EHR work
  • Physicians spend 27% of their time with patients.
    • 37.0% of this time with the patient was doing paperwork and EMR work (//bit.ly/2MBRXpG)

With so much time being dedicated to working, physicians are on a tight schedule to maintain their patient load and their desk work.

So how often does this schedule not work out as planned? One study found that:

  • 75% of physicians fall behind in their appointment schedule at least once a week.

Of this 75%:

  • 79% said that the reason for falling behind was that they spent more time than a single visit time allotment with patients.
  • 66% said the reason was that patients were late or didn’t have time to fill out the paperwork.
  • 49% spent time between appointments recording notes.
  • 78% said that appointments are booked too tightly together or were overbooked.

When asked, physicians listed things that they believed would improve their efficiency:

  • 43% said better technology
  • 38% said more non-clinical staff
  • 29% said fewer patients scheduled
  • 19% said more administrative staff (//wb.md/2Ni7joa)

The healthcare system as we know it has numerous opportunities for improvement across the board, but it is important to understand the challenges facing each participant. A collective understanding moves us closer to being able to stand in each others’ shoes and work together to improve the healthcare experience at every level. 

To learn more about how cliexa is solving these problems, download our FREE PDF on Chronic Care Management, and how to streamline clinical workflow.