Privacy Policy

Last updated: April 6, 2018

Collaborative Network 4 Clinical Excellence, Inc. a Delaware corporation, d/b/a cliexa (together with its affiliates, collectively, “cliexa,” “we,” “us,” or “our”) offers health-focused applications and services. We developed this Privacy Policy to explain how we collect, use, share, and protect your Personal Information (defined below), and your choices about the collection and use of your Personal Information.

This Privacy Policy applies to Personal Information collected or processed through cliexa-operated websites or applications (collectively, the “Service”) that link to this Privacy Policy.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you consent to the collection and use of information in accordance with this policy.

  1. What is Personal Information?

“Personal Information” is information that, either alone or in combination with other information, identifies you. When we combine other information, “Non-Personal Information” (which is information that does not, on its own, identify you) with your Personal Information, we treat the combined information as Personal Information.

Personal Information may include, but is not limited to, your name, date of birth, address, email address, and health information that you give us access to.

  1. Personal Information Collection And Use

We process Personal Information only as necessary to provide the Service to you or to perform services on behalf of your healthcare provider (as discussed in more detail in Section 11).  For example, we use this information to accept payments from you; respond to your inquiries regarding the Service; facilitate our account recovery services in the event you forget your log-in credentials; to send communications relating to the Service; and for other purposes related to the reasons for which you provide your Personal Information.

Our mission is to help improve healthcare outcomes through the analysis of information (for example, to improve early detection and preventative medicine through the analysis of trends within a larger set of information).  Toward this end, we may use and disclose Non-Personal Information (including health information that has been fully de-identified in accordance with applicable law, as described in Section 12) for any lawful purpose.

  1. Automatically Collected Information and Cookies

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).

We may also use cookies to provide the Service.  Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Some of our service providers (described in Section 4, below) may use cookies or other methods to gather information regarding your use of our Services. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our Services with any of your Personal Information that they may have.   The use of such information by a third party depends on the privacy policy of that third party.  If you would like more information, please see Section 14 for our contact information.

Without an industry or legal standard of interpreting Do Not Track Signals (“DNT”) sent to us by your browser, we do not respond to DNT signals at this time. To learn more about how DNT works, please visit

  1. Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.  For example, we use Google Analytics, an analytics service to help us analyze the traffic on the Service.  For more information on Google Analytics’ processing of Personal Information, please see “How Google uses data when you use our partners’ sites or apps.”

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

  1. Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

  1. Business Transaction

If cliexa is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

  1. Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

  1. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  1. Opting Out

We may send notifications, newsletters, promotions, or other information via email (“Communications”). You may choose to stop receiving Communications by indicating your preference in your account profile or settings. You may also follow the unsubscribe instructions in any email you receive. Please note that certain Service-related Communications are necessary for the proper functioning and use of the Service and you may not have the ability to opt out of those Communications.

  1. Your Choices relating to Your Personal Information

We provide you with the right to request access to—and the ability to request amending—certain categories of Personal Information through our account settings interface. If you would like to access, amend, or delete your Personal Information, you may submit a request to [email].  We will promptly review all such requests in accordance with applicable laws.

  1. Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

  1. HIPAA

This section describes how we process “Protected Health Information” or “PHI”, which is a type of Personal Information.  Specifically, PHI is individually identifiable information that we obtain from you or others that relates to your past, present or future physical or mental health, or the health care you have received or continue to receive.

If we receive or create information which constitutes PHI on behalf of your health care provider (a “Covered Entity”) in our role as a “Business Associate,” we will protect this information and treat it confidentially in accordance with the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”) and the Business Associate Agreement (“BAA”) we have in place with the Covered Entity.

We may use and disclose the PHI that we create or receive on behalf of a Covered Entity in accordance with HIPAA, and pursuant to the contract we have in place with the Covered Entity.  For example, we may use the PHI to communicate with health care providers or their related entities for their treatment activities relating to you.

We may also de-identify the PHI in accordance with HIPAA and our BAAs.  Once we do so, we can no longer associate the information with your identity, as specific identifiers will be removed, such as your name, e-mail address, and any unique identifiers.

  1. Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at